Web Support Specialist Immediate Hiring For The Biggest Company

Immediate Hiring For The Biggest Company for ((Hosting & Domains... Services)) The Following Position :

• Web Support Specialist ((2 – 5)) Years Work Experience in Web Support Services .. ((is a must)).

Gender: Male / Female
Age: ((22 – 30))
Location: Nasr City
Required: University Degree
Excellent Interpersonal & Communication Skills, Presentable, Hard Working, Very Good Organization Skills, Well Disciplined, Can Work Under Pressure, Smart, Creative, Ambitious, Demonstrates a Positive, Enthusiastic, Friendly Attitude and Committed.
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:: KEY DUTIES AND RESPONSIBILITIES ::
- Following up on clients' requests through a program... and work on solving problems related to clients' tickets
** Following up on the company's tickets system and work on executing all requests, in addition to, solving the clients' problems as soon as possible
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- Following up on editing the program (installing and updating) ... according to work mechanisms
** Working on executing requests (installing - updating - developing the program)
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- Communicating all client inquiries to customer service promptly and simply
** Answering all inquiries posed by all departments in a prompt and simple manner
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- Sending daily reports
** Sending daily reports with regards to work flow to the department head which includes (the managed requests - problems faced and solutions executed to solve them)
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- Executing all tasks and work assigned to the technical support employee by the direct manager to achieve the most benefit to the department
:: Required Technical Skills ((is a must)) ::
• Proficient Experience Dealing With ((C-Panel)) and other ((Control Panels))
• Proficiency with All Forums Technical Support Tasks ((Installing, Upgrading and Error Solving))
• Proficient Experience Using ((HTML, CSS, Web Layouts, Grid System, SEO))
• Proficient Experience Using ((MySQL Databases)) and Solving All Kinds of Problems Related To It
• Experience Using CMS ((Bloggers – VBulletin – WordPress – OpenCart))
:: Technical Skills ((Preferred)) ::
• Have Good Knowledge of ((UX, UI))
• Have Good Knowledge of ((PHP, Java Script, JQuery, Bootstrap)) will be highly appreciated.
• Have Good Knowledge of ((Photoshop))
:: Benefits ::
• Job Type : Full Time (( On Shift Basis ))
• Salary Negotiable ((Depends on Experience))
• Formal Contracts from Day One
• Transportation Allowance ((from Second Month)) As an Addition to the Salary
• Social Insurance
• Promising Career Path
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Send Updated CV's to: (( [email protected] ))
Please Write The Job Title / Position In The Subject Line... Any Email Without A Subject Will Be Ignored. Alternatively, Feel Free To Recommend Someone To Join Our Team.